1.  Once purchased tickets cannot be refunded, except in the event of a cancelled show.
  2.  Exchanges may be available for a future show, to a seat of the same value or higher. A £1 fee is charged for exchanges.
  3. It may not be possible to admit latecomers, so please aim to arrive at the venue 15 mins prior to the start of the performance.
  4. Reservations can be held for three days without payment. Reservations will automatically be released after three days unless payment is received. Tickets reserved less than three days prior to the performance will be automatically released the day before the performance. Reservations cannot be made on the day of a performance.
  5. We reserve the right to refuse admission.
  6. Please ensure that mobile phones and other devices are switched off during the performance.
  7. Filming and photography are not permitted during the performance.
  8. Glass, bottles and hot drinks are not permitted in the auditoriums.
  9. Event content may occasionally change at short notice, or differ from details printed in the performance guide and online.
  10. Some events may not be suitable for young children.
Covid-19: discover our latest updates