Website Accessibility Statement

 This accessibility statement applies to rcs.ac.uk and all our public-facing websites including rcs.ac.uk/box-office, review.rcs.ac.uk, international.rcs.ac.uk and rcsedfest.co.uk

We want our website to be accessible to as many people as possible and we understand that some parts of our website aren’t currently fully accessible yet.

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve made this website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of our website aren’t fully accessible. For example:

  • You cannot change colours on the website and some pages have a poor colour contrast
  • You cannot solely use a keyboard to navigate the site
  • Live and historical video streams do not have captions
  • You cannot change the line-height or spacing of text
  • Older PDF documents and Word docs are not fully accessible to screen reader software

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email website@rcs.ac.uk

call 0141 332 4101

We’ll consider your request and get back to you in 7 days.

You can find instructions on how to access the Royal Conservatoire of Scotland on our Visit Us page. If you can’t view our map or need help, please call or email us.

 

Reporting accessibility problems with this website

We are always looking for ways to improve our website and communication. If you find any accessibility issues or pages where things could be easier to navigate or read, please email website@rcs.ac.uk.

 

Our website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

British Sign Language (BSL) users can contact us using Contact Scotland BSL which is a free service.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

You can find all our contact information on our contact page.

 

Technical information about this website’s accessibility

The Royal Conservatoire of Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

Non-accessible content

The content listed below is non-accessible for the following reasons.

 

Non-compliance with the accessibility regulations

Alternative Text

Some images that were added to our site before August 2020 do not have a text alternative, so people using a screen reader cannot access this information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by June 2021. When we publish new content we’ll make sure our use of images meets accessibility standards and these are included in our web editing guides for staff.

Link Text

Some of our link text doesn’t make sense to screen readers or when read on its own. For example, ‘click here’ or ‘visit this website’. Whenever these instances are found, they are changed and the content editors are made aware. This is also included in our web editing guidelines. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose (In Context)).

We plan to fix link text by January 2021.

Resizing text

Currently, our meta viewport tag disables the zooming of small text. The website doesn’t allow the user to zoom content using pinch zoom. This fails WCAG 2.1 success criterion 1.4.4

We plan to fix this by March 2021.

Forms

On certain pages, our form field labels aren’t unique. This fails WCAG 2.1 success criterion 2.4.6.

On one page, a form doesn’t specify its purpose, making the form harder to fill out for people with cognitive disabilities. This fails WCAG 2.1 success criterion 1.3.5.

We plan to fix this by March 2021.

Headings

On some pages, the website has empty headings. This fails WCAG 2.1 success criterion 2.4.6.

We plan to fix this by March 2021.

Styling

Not all pages have colours set on body or elements. This fails WCAG 2.1 success criterion 1.4.3, 1.4.6 and 1.4.8.

On one page, there is a CSS outline which can make it difficult for keyboard-only users. This fails WCAG 2.1 success criterion 2.4.7.

We plan to fix this by March 2021.

 

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

CSS animations that run for more than 5 seconds on our website do not give the user a way to turn them off however users can disable these who have the extensions to do so.

There is historical content that has not been optimised/defined as being in an alternative language.

There are many tables on the website with accessibility problems and would require manual alterations to comply with the guidelines.

 

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment in September 2021.

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Our PDF and Word documents aren’t fully accessible to screen readers. Any PDFs and Word documents published before 23 September 2018 will be as accessible as they can be however we realise that this still isn’t fully accessible.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Currently, it would be a disproportionate burden to display PDFs and other documents published after 23 September 2018 as HTML on our website as it would require additional resource that is currently outwith the scope of the team. We are working on making our PDFs and other documents that were published after 23 September 2018 accessible, and we plan to fix these by 31 March 2021.

Any new PDFs or Word documents we publish will meet accessibility standards.

We will make another assessment on 31 March 2021.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Third-party content

We may display third-party content that we have not paid for or developed on our website which is exempt from meeting the accessibility regulations.

 

Preparation of this accessibility statement

This statement was prepared on 11 September 2020. It was last reviewed on 11 September 2020.

This website was last tested on 11 September 2020. The test was carried out using an Accessibility software tool called SortSite. We tested all the pages across our websites.

 

 

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