Digital Hub

Introduction

At RCS there is something for everyone! Based in the heart of Glasgow’s vibrant city centre, we have 5 performance spaces, hosting over 500 events a year, across Classical Music, Drama, Musical Theater, Jazz, Traditional Music and Ballet. Performance is the Conservatoire environment!

Our Box Office is open 9am – 5pm Mon-Fri. Weekend opening times vary, so please call to check. You can book tickets online at rcs.ac.uk/boxoffice or by phone on 0141 332 5057.

Introduction

At RCS there is something for everyone! Based in the heart of Glasgow’s vibrant city centre, we have 5 performance spaces, hosting over 500 events a year, across Classical Music, Drama, Musical Theater, Jazz, Traditional Music and Ballet. Performance is the Conservatoire environment!

Our Box Office is open 9am – 5pm Mon-Fri. Weekend opening times vary, so please call to check. You can book tickets online at rcs.ac.uk/boxoffice or by phone on 0141 332 5057.

Accessibility

We do everything we can to accommodate all visitors to the Conservatoire. If there are any improvements you feel we can make please contact us at boxoffice@rcs.ac.uk

Parking
Multi-storey parking facilities are available at Cambridge Street, Concert Square and Buchanan Galleries. Fully DDA compliant facilities are available in the Cambridge Street multi-storey. The charge for use of these facilities is £1 after 6pm. Dedicated disabled parking spaces are available at the back of the Renfrew Street building and are accessed from Hope Street (there is wheelchair access to the Royal Conservatoire at the Hope Street entrance).

Blue Badge Holders
Renfrew Street has single yellow lines and Hope Street double yellow lines. As both these streets are main traffic routes there is no parking on either street between 8am and 6pm. However, there are Park and Display bays on Renfrew Street and outside of peak times (8am – 9,15am & 4.15pm – 6pm) Blue Badge holders may park in the Pay and Display bays without limit of time or charge.

Wheelchair Access
There is level access to the ground floor of the Royal Conservatoire at the main entrance on Renfrew Street and the Hope Street entrance. Accessible lifts serve all floors. Wheelchair spaces are provided in all venues and can be booked through the Box Office.Tel: 0141 332 5057

WC
Accessible unisex toilets with emergency call buttons are available on two floors at Renfrew Street.

Signed Performances and Audio Description
Sign language or audio-described interpretation services are available as advertised.

Induction Loop
All our venues are fitted with an induction loop. Patrons who are hard of hearing and fitted with a hearing aid should use their T-switch.

Assistance Dogs
We welcome guide dogs and hearing dogs. The lift to all floors has a voice announcement.

All our Front of House and Client Services staff are here to help you. If you have any queries please get in touch at communications@rcs.ac.uk or by calling our Box Office on 0141 332 5057.

Deaf Theatre Club

At RCS, performance is everything. We want the deaf community to join us in experiencing our performances and share our passion for the arts.

Developed in collaboration with Solar Bear, RCS Deaf Theatre Club is for deaf, deafened and hard of hearing people throughout Scotland who enjoy theatre. We offer a mix of signed or captioned shows throughout the year.
We have a huge range of performances including:-
• Ballet
• Contemporary Performance
• Drama
• Musical Theatre
• Opera
• Music

Deaf Theatre Club members can get a ticket for these performances at a discounted price of £5, and will be welcomed to the building by staff who have been trained in BSL.

To register for our Deaf Theatre Club, please email us at boxoffice@rcs.ac.uk

Tickets can be booked online or by emailing boxoffice@rcs.ac.uk

Coming Up

Chess Wed 22 March / 7.30pm, interpreted in BSL by Ian Hodgetts and Amy Cheskin.

A Midsummer Night’s Dream Fri 24 March / 2.30pm, captioned

Discounts

Priceless performances for £5
We have a special selection of seats available in the New Athenaeum Theatre and Stevenson Hall which are only £5 for anybody all year round for RCS productions. These seats are limited, so please book early.

Concessions
Concession prices are available for most RCS shows, and generally apply to over 60, under 16, unwaged, students, and registered disabled customers (we are happy to offer a free ticket to carers of disabled customers where required). External Promoters may offer different concession options.

Group Bookings
A group booking discount of 20% is available for groups of ten or more. Please contact the Box Office to make a group booking – Not valid on visiting promoter events.

Transaction Fees
We have introduced a small transaction fee of 50p per transaction. This will allow us to ensure we cover our ticketing operational costs (such as card processing fees), and therefore maximise the funds that the Conservatoire can spend on our education programmes. Transaction fees will not apply to cash purchases made at the Box Office. An additional 75p charge is made when tickets are posted. External promoters may charge additional transaction fees. If so, these are detailed in the event description.

Getting Here

Royal Conservatoire of Scotland
100 Renfrew Street
Glasgow
G2 3DB

By Train
Glasgow has two main railway stations: Queen Street and Glasgow Central. Both are within ten to fifteen minutes’ walk of the Conservatoire. Visit www.thetrainline.com or www.scotrail.co.uk for more information.

By Road
We are located close to the M8 motorway.
From the South exit at Junction 17 (Dumbarton/Kelvinside)
From the West exit at Junction 17 (Dumbarton/Kelvinside), keeping to the right fork.
From the East exit at Junction 16 (Cowcaddens)

Car Parking
We do not have car parking facilities at the Royal Conservatoire. There are multi-storey car parking facilities available close by at Cambridge Street, Concert Square, Dundasvale and Buchanan Galleries

By Subway
The nearest subway station is Cowcaddens.

By Bus
The central bus station at Buchanan Street is just five minutes walk from Renfrew Street.

The following bus services stop outside the Royal Conservatoire on Hope Street: 20, 23, 23A, 41, 50, 54, 55, 66, 75, 801 and 803. For up to date timetables visit the First Glasgow website.

Opening Times

BOX OFFICE OPENING HOURS
9am – 5pm (Mon to Fri)

Saturday opening hours vary. Please call the Box office for details (0141 332 5057).

Outside of these hours the box office will open 90 mins prior to the start of a performance, and remains open until 15 mins after the start time.

CALLBACK SERVICE
When the Box Office is closed, or during busy periods (60 mins before the start of a show for example) we may not be able to answer the phone immediately, as we will be serving customers at the counter. During these times we operate a call back service. If we can’t answer your call right away, please do leave your name and number on our call back service, and we will call you back as soon as possible.

Seating Plans

We have 5 performances venues within the RCS. Please click on the venue names below to download the seating plans.

AGOS Opera Studio
170 seats – recital and small scale production performance space

Chandler Studio Theatre
120 seats – black box theatre space

Ledger Recital Room
108 seats – small recital and chamber performance space

New Athenaeum Theatre
346 seats – ‘proscenium arch’ stage performance space

Stevenson Hall
358 seats – concert hall

Terms and Conditions

1. Once purchased tickets cannot be refunded, except in the event of a cancelled show.
2. Exchanges may be available for a future show, to a seat of the same value or higher. A £1 fee is charged for exchanges.
3. It may not be possible to admit latecomers, so please aim to arrive at the venue 15 mins prior to the start of the performance.
4. Reservations can be held for three days without payment. Reservations will automatically be released after three days unless payment is received. Tickets reserved less than three days prior to the performance will be automatically released the day before the performance. Reservations cannot be made on the day of a performance.
5. We reserve the right to refuse admission.
6. Please ensure that mobile phones and other devices are switched off during the performance.
7. Filming and photography are not permitted during the performance.
8. Glasses, bottles and hot drinks are not permitted in the auditoriums.
9. Event content may occasionally change at short notice, or differ from details printed in the performance guide and online.
10. Some events may not be suitable for young children.

Relaxed Performances

We are delighted to introduce relaxed performance at RCS.
Relaxed performances specifically cater for people who would benefit from adjustments made to our shows, such as customers with Autism Spectrum Disorder, sensory and communication disorders, or a learning disability, and it is also a relaxed atmosphere for parents with very young children to enjoy the performance together.

Slight adjustments to the performance can make a huge difference to audience members’ comfort and enjoyment throughout a relaxed performance. For example, changes could include having more light in the auditorium and less intense lighting and sound effects during the performance. Relaxed performances also have a more accepting attitude to audience noise and allow freedom of movement in and out of the auditorium as needed during the show.